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Elite4Print is committed to protect client's personal information. We do not share client's financial information with any third party or other companies, however, for the sole purpose of delivering client's job, we may share mailing addresses with our affiliated companies. Client's information is only used for contact, billing, and shipping purposes. Client's credit card information is never stored by Elite4Print.
Elite4Print is located in the city of Carson, California. Therefore, laws of the state of California shall govern any disputes regarding any transactions with Elite4Print and is subject to settling in the courts within the jurisdiction of courts located in Carson, California.
Client agrees to defend, indemnify and hold harmless Elite4Print, its affiliates, employees, officers and, subsidiaries from all claims, damages, costs and expenses, including reasonable attorneys' fees, arising from or related to client's use of the site. Client also certifies that he/she owns rights to or has a license to use the image(s) being reproduced as part of client's order.
Elite4Print reserves the right to subcontract whole or part of the orders received from its clients via online system or any other ordering methods.
Elite4Print is not responsible for postal charges applied to sending proofs or other materials requested by client. Client is responsible for postal charges unless it is negotiated otherwise.
All sales are final as is. Elite4Print does not provide any warranty or services for the product(s) manufactured or sold by Elite4Print or affiliated companies.
Please be noted that all orders are custom orders and there is no resell value for any return jobs therefore all sales are final. No returns will be accepted without prior written authorization, and are subject to approval by Elite4Print. However, if there is any production related defects on the job you have received, we would be glad to assist you re-printing your job at no additional cost with the same shipping method. You should contact Elite4Print within two business days after you receive your order to report any defects found in the ordered product. If the claim is been approved by Elite4Print's CSR, we will ship the reprint at no additional cost to you at the originally agreed shipping method. You must ship the entire quantity to us within three business days and contact our CSR @1-310-366-1344. No refund will be issued for the amount under $5.00. Any changes made before the 'plated' status under the amount of $5.00 will be added to your account reward points.
The color of paper stock is not guaranteed in brightness or to match in multiple versions and reorders. The return or refund will be solely up to the staff at Elite4Print on discrepancies of this matter. This has not to do with the nature of our skill as printer but entirely up the paper that is shipped to us by the manufacturers.
Elite4Print reserves the right to cancel or refuse service to any individual or companies with or without a cause at any point of time. Elite4Print reserves the right to charge the client for any services performed on the job up to the point of cancellation.
Please be noted that all orders are custom orders and there is no resell value for any return jobs, therefore all sales are final. If there is any production related defects on the job you have received, you will accept the responsability to notify us within 3 bussiness days after you received your order. No claims will be accepted past 3 business days after the order has been delivered or picked up. To report any printing deffects or shipping damages, we required a minimum of two photographs of the damaged product and the shipped packaged. This is to help us identify the problem so we can prevent it in any future orders. To make a claim you may call us at 1.800.366.1344 and email us the requested photographs to largeformat@elite4print.com. Once the claim has been reviewed and approved, we will proceed with a reprint or "In-Store Credit" with the printing amount paid. If you choose to receive "In-Store Credit" You will receive an email with instructions on how to use your "In-Store Credit". If you product included shipping, we will ship the reprint at no additional cost to you at the originally agreed shipping method. Please be advised that the credit given on a Large Format order only applies to Large Format products and cannot be use with any off-set product. Depending on the size and quantity of your claim, reprints will be generally ready for shipping or pick up on the following day after the claim has been approved. We are not responsible for any damage cause by improper installation, weather circumstances, or any misuse on any of our products.
Due to our fast turnaround, unfortunately we are unable to make any artwork change or cancellation once the artwork of the job has been received. If you need to send us a new artwork for an order, please contact the Large Format Department at 1.800.366.1344 and email us to largeformat@elite4print.com so we can process a new order as soon as possible and added to the the prior shipment, delivery or pick up if applicable. Customers will be responsible for charges of printing and shipping costs.
Shipping upgrades and changes can be made only before the order status shows "Ready" or "Complete" . Customers will be responsible for differences in cost. Changes can be made by calling the Large Format Department at 1.800.366.1344 and email us to largeformat@elite4print.com.For Split shipping shipping or combined shipping please contact us for verification before placing your order.
Please be noted that all orders are custom orders and there is no resell value for any return jobs, therefore all sales are final. If there is any production related defects on the job you have received, you will accept the responsability to notify us within 3 bussiness days after you received your order. No claims will be accepted past 3 business days after the order has been delivered or picked up. To report any printing deffects or shipping damages, we required a minimum of two photographs of the damaged product and the shipped packaged. This is to help us identify the problem so we can prevent it in any future orders. To make a claim you may call us at 1.800.366.1344 and email us the requested photographs to largeformat@elite4print.com. Once the claim has been reviewed and approved, we will proceed with a reprint or "In-Store Credit" with the printing amount paid. If you choose to receive "In-Store Credit" You will receive an email with instructions on how to use your "In-Store Credit". If you product included shipping, we will ship the reprint at no additional cost to you at the originally agreed shipping method. Please be advised that the credit given on a Large Format order only applies to Large Format products and cannot be use with any off-set product. Depending on the size and quantity of your claim, reprints will be generally ready for shipping or pick up on the following day after the claim has been approved. We are not responsible for any damage cause by improper installation, weather circumstances, or any misuse on any of our products. For Fedex Home Delivery NO signature is required for delivery of packages. These packages may be delivery at the front gate, porch or door of the given address. We are not responsible for any packages that are stolen, or for missing items, after Fedex has delivered. You may request "Signature Required" service for the package to be received by you, or someone else in the residence. Please note that when requesting "Signature" for deliveries, an adult must be present in order for the package to be delivered. If no one is available to receive the package, the package will be taken by Fedex and delivery may be delayed until the following day. To Request a Delivery with Signature you may contact us at 1.800.366.1344
We reserve the right to refuse service without disclosing a reason. Prices are subject to change without further notice.